Frequently asked questions.
Answers to the most common questions about our services, pricing, and approach. If you don't find what you need here, get in touch directly.
The essentials.
Self-custody means holding your own Bitcoin private keys rather than trusting a third party (like an exchange) to hold them for you. This ensures that no one can access your money without the requisite private keys, safeguarding it against attacks by criminal or state actors. Bitcoiner Consulting can help you set up secure self-custody tailored to your needs.
As a general rule, we respect our clients’ desire for privacy and only publish anonymous or pseudonymous testimonials.
All pricing is in satoshis (sats), the smallest unit of Bitcoin. We prefer payments in Bitcoin and are happy to provide you with the knowledge and ability to do so. If necessary, we can accept payment in a fiat currency such as Pounds Sterling, US Dollars, or Euro with a 15% surcharge added for currency conversion and processing costs. VAT will be added for all invoices issued within the United Kingdom of Great Britain and Northern Ireland.
Consulting and courses are usually conducted via video conferencing software. Face-to-face consulting and on-site training can be organised anywhere in the world for an additional fee to cover travel expenses.
No. We provide technical and business consulting only. We help private individuals and businesses understand Bitcoin — how it works, what it does, and how to use it safely. For businesses, we also advise on integrating Bitcoin into operations and products, covering the technical architecture, tooling, and operational considerations involved. We do not provide legal advice, tax advice, investment advice, or any form of regulated financial advice. We will not tell you whether to buy, sell, or hold Bitcoin, how much to allocate, or how it fits into your personal financial situation. For those questions, you should speak to a qualified solicitor, accountant, or FCA-authorised financial adviser as appropriate. If a consulting engagement touches on areas that need legal or financial sign-off, we'll flag it and recommend you bring in the right professional.
Get in touch! Book an obligation-free call via our Calendly link, or use the contact form. We’re happy to answer any questions about our services.